Terms of Service

Effective Date: March 16, 2026

Welcome to PermitGuard, a product of Blupine LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the PermitGuard platform and related services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

PermitGuard provides AI-powered analysis of construction, engineering, and related documents to assist with identifying potential compliance issues with applicable codes and regulations. The Service is intended for informational and assistance purposes only and does not constitute a professional review or official determination of any kind.

2. No Professional Advice

PermitGuard does not provide legal, engineering, architectural, or regulatory advice.

  • All outputs are generated automatically and may contain errors or omissions
  • Results are not guaranteed to satisfy the requirements of any specific municipality, jurisdiction, or reviewing authority
  • Code interpretations vary across jurisdictions and individual reviewers
  • The Service may not reflect the most current amendments to applicable codes or regulations
  • Users must independently verify all results with qualified professionals and the relevant authorities

You are solely responsible for ensuring compliance with all applicable laws, codes, and regulations. PermitGuard does not guarantee approval of any permit or compliance outcome.

3. User Responsibilities

By using the Service, you agree that:

  • You will not rely solely on PermitGuard for any compliance, permitting, or regulatory decision
  • You will review and validate all outputs before use in any official, professional, or legal context
  • You will consult appropriate licensed professionals (architects, engineers, attorneys) where required
  • You have the legal right to upload, share, and process any files you submit to the Service
  • Your use of the Service complies with all applicable laws and regulations

4. Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the confidentiality of your account credentials
  • Notify us promptly of any unauthorized access to your account
  • Be responsible for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that provide false information or that we reasonably suspect of unauthorized or abusive use.

5. Subscription, Pricing, and Payments

5.1 Subscription Plans

PermitGuard offers two subscription tiers — Starter and Pro — at the then-current published rates (currently $199/month for Starter and $999/month for Pro). Each plan includes a monthly allotment of pages of compliance review. A page is defined as a single PDF page within a drawing included in an analysis run, summed across all in-scope drawings. Unused pages do not roll over to the next billing period and expire at the end of each period.

5.2 Overage Charges

If your usage in a billing period exceeds the included page allotment, the excess pages are billed as overage at the then-current published per-page rate for your plan (currently $4.50/page on Starter and $3.50/page on Pro). Overage is reported to our payment processor as metered usage and added to your next invoice.

5.3 Enterprise Plans

Organizations with more than 80 employees, or with custom volume, support, or contractual requirements, may contact us for an Enterprise plan with custom pricing and SLA terms.

5.4 Billing and Renewal

Subscriptions renew automatically at the end of each billing period unless canceled prior to renewal. You authorize us (through our payment processor) to charge your payment method on a recurring basis for the base subscription fee plus any accrued overage. Prices are subject to change with reasonable notice.

5.5 Payment Processing

All payments are processed through a third-party payment processor. We do not store payment card information on our servers. Payment terms are subject to the payment processor's policies.

5.6 No Refunds

All fees and overage charges are non-refundable except where explicitly required by applicable law. Due to the computational nature of analysis, charges are final once processing begins. Unused page allotment at the end of a billing period is forfeited.

6. Usage Limits

Each analysis run consumes usage determined by factors including file size, drawing complexity, number of disciplines, and processing requirements. Usage estimates are provided for guidance only and actual consumption may vary. We are not liable for higher-than-expected usage resulting from document characteristics or processing complexity.

We reserve the right to adjust usage rates and pricing with reasonable notice. Continued use of the Service after such notice constitutes acceptance.

7. Intellectual Property

7.1 Our Proprietary Technology

The Service and all components thereof — including but not limited to software, source code, user interfaces, databases, trade secrets, and, most critically, the following proprietary elements — are owned exclusively by Blupine LLC and are protected by copyright, trade secret, and other intellectual property laws:

  • Multi-agent AI analysis architecture and workflow design
  • Proprietary scoring methodologies, evaluation frameworks, and compliance rubrics
  • Analysis logic, review criteria, and discipline-specific assessment structures
  • System configurations, orchestration patterns, and processing pipelines
  • Prompt engineering, instructions, and any structured inputs to AI systems
  • Training data, curated datasets, and any fine-tuning materials

No right, title, or interest in any of the foregoing is transferred to you by virtue of using the Service.

7.2 Your Content

You retain ownership of files and content you upload to the Service. By uploading content, you grant Blupine LLC a limited, non-exclusive, royalty-free license to store, process, and transmit your content solely as necessary to provide the Service. We do not claim ownership of your uploaded documents.

7.3 Output Ownership

AI-generated analysis reports and outputs delivered to you through the Service may be used by you for your own internal purposes, subject to these Terms. You may not use outputs to develop, train, benchmark, or improve any competing AI system, product, or service.

8. Prohibited Use

You agree not to:

  • Use the Service for any unlawful or unauthorized purpose
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying models, prompts, scoring logic, or system architecture of the Service
  • Conduct systematic or automated queries, probing, or testing designed to infer, extract, or replicate PermitGuard's proprietary analysis methodology, prompt structures, or evaluation criteria
  • Use Service outputs, in whole or in part, to train, fine-tune, evaluate, or develop any AI model, system, or product that competes with PermitGuard
  • Upload files you do not have the legal right to process or share
  • Upload malicious, harmful, or deliberately misleading content
  • Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its infrastructure
  • Resell or sublicense access to the Service without our prior written consent
  • Misrepresent the source, nature, or reliability of outputs generated by the Service

Violation of these prohibitions may result in immediate account termination and may expose you to civil or criminal liability.

9. AI Limitations and Risk Acknowledgment

By using the Service, you acknowledge and accept that:

  • AI-generated outputs may be incomplete, inaccurate, outdated, or inconsistent
  • Code interpretation varies across jurisdictions, project types, and individual reviewers
  • Municipal and regulatory authorities may reach different conclusions from those produced by the Service
  • The Service may not reflect recent amendments, local amendments, or jurisdiction-specific interpretations of building codes
  • Outputs do not constitute the opinion of a licensed professional

PermitGuard does not guarantee that any project will receive permit approval or pass official review based on the results of the Service.

10. Third-Party Services and Availability

The Service relies on third-party providers for infrastructure, payment processing, authentication, and AI capabilities. We are not liable for any disruption, outage, data loss, or degraded performance caused by failures of third-party services. We do not guarantee uninterrupted or error-free operation of the Service.

11. Data Upon Termination

Upon termination or cancellation of your account, we may delete your uploaded files and associated project data after a reasonable retention period. You are responsible for exporting or retaining any data you need prior to account closure. We are not liable for any loss of data following account termination.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind.

To the fullest extent permitted by law, Blupine LLC expressly disclaims all warranties, including:

  • Merchantability and fitness for a particular purpose
  • Accuracy, completeness, or reliability of any analysis or output
  • Uninterrupted, timely, or error-free operation of the Service
  • That the Service will meet your specific requirements or expectations

13. Limitation of Liability

To the maximum extent permitted by applicable law:

Blupine LLC shall not be liable for:

  • Any indirect, incidental, special, punitive, or consequential damages
  • Loss of profits, revenue, data, business opportunities, or goodwill
  • Errors, omissions, or inaccuracies in any analysis or output
  • Any reliance placed on Service outputs in permitting, construction, or regulatory proceedings
  • Service interruptions or failures caused by third-party providers

Our total aggregate liability for any claims arising under or related to these Terms shall not exceed the total fees you paid to us in the three (3) months immediately preceding the event giving rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Blupine LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your reliance on AI-generated outputs in any professional, legal, or regulatory context; (c) your violation of these Terms; or (d) your infringement of any third-party rights.

15. Termination

We may suspend or terminate your access to the Service, with or without notice, if:

  • You violate any provision of these Terms
  • You engage in abusive, fraudulent, or harmful use of the Service
  • Required by law or regulatory authority
  • We reasonably determine that continued access poses a risk to the Service or other users

You may cancel your subscription at any time through the billing management portal. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused subscription time.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.

17. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered in the State of Georgia under the rules of the American Arbitration Association.

You waive any right to participate in class action lawsuits or class-wide arbitration. Claims must be brought in your individual capacity only.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.

18. Changes to Terms

We may update these Terms at any time. We will provide reasonable notice of material changes by updating the "Effective Date" above or through an in-app notice. Continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

19. Entire Agreement and Severability

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Blupine LLC regarding the Service and supersede all prior agreements and understandings.

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

20. User Acknowledgment

By using PermitGuard, you acknowledge that:

  • You have read and understood these Terms
  • You understand the inherent limitations of AI-based analysis
  • You will not rely solely on the Service for any regulatory compliance decision
  • You assume all risks associated with the use of AI-generated outputs in professional or official contexts

21. Critical Compliance Disclaimer

PermitGuard is not a substitute for:

  • Licensed architects or structural, mechanical, electrical, or plumbing engineers
  • Official municipal or county plan review by a licensed plans examiner
  • Legal or regulatory advice from a qualified attorney

All outputs must be independently verified with the appropriate authorities before use in any official submission, construction activity, or regulatory proceeding.

22. Contact Information

For questions regarding these Terms, contact us at: